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English with Kirsty – episode 188

Communication is a shared responsibility – interview with Kathryn Alevizos and Zanne Gaynor

You can listen to episode 188 here:

This week I have a conversation to share with you. I was talking with Zanne Gaynor and Kathryn Alevizos from Acrobat Global about how communication is a shared responsibility, especially when you’re working in international settings where some people are not using their first language.

English is often used as a common language for business, but those of us for whom English is a first language have a role to play in making sure we communicate clearly. This isn’t about reducing complexity or speaking to people like children, but it is about cutting out unnecessary words that don’t add value, avoiding expressions that could be confusing, leaving enough time for people to process, and not making assumptions – among other things.

The conversation is packed with tips about how we can be better communicators in international settings, what good experiences we all had as language learners, where people took the time to make conversations easier, and some ways in which you can help others to feel included.

We also talk about Zanne and Kathryn’s books, “Communication in a multi-lingual world” and “Communication in a neurodiverse world”.

You can find out more on the Acrobat Global website, and you can read more about the books on the our books page.

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